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Automate support. Boost conversions. Delight customers.
Turn questions into
purchases — automatically.
Our AI chatbots help e-commerce brands handle support, recommend products, track orders, and
increase sales — all while lowering customer service costs.
Common Challenges E-Commerce Stores Face:
— Cart abandonment from unanswered questions
— High support volume for simple issues (e.g., order status, returns)
— Missed upsell and cross-sell opportunities
— Inconsistent service on weekends or holidays
— Difficulty capturing and converting first-time visitors
What Our Chatbot Can Do for E-Commerce
Order Tracking
Let customers check their order status instantly, without contacting support.
Product Recommendations
Suggest products based on user preferences, behavior, or categories.
Return & Refund Help
Automate your return policy explanations, timelines, and instructions.
Upsell and Cross-Sell Automation
Recommend complementary or related items to increase average order value.
24/7 Pre-Sale Support
Answer questions about shipping, sizing, materials, availability, or bundles in real time.
Promotion & Cart Recovery
Offer discounts or reminders to users who engage but don’t convert.
Why It Works for Mid-Sized Online Stores
Tailored to your product catalog
Whether you sell fashion, electronics, wellness products or home decor — we tailor the bot to your
SKUs and categories.
Reduce support load
Free your human team from repetitive inquiries so they can focus on high-value tasks.
Integrates with your tech stack
Use Shopify? WooCommerce? Stripe? We connect or work around your systems to make it
seamless.
Improves conversions — fast
Speed + clarity = fewer drop-offs and more checkouts.
Sample Use Case
“Our chatbot now handles 90% of product and shipping questions. It even recommends related
products, which boosted our average order value by 18%.”
— Natalie F., Marketing Manager, Skincare DTC Brand
The Result?
✔ Fewer abandoned carts
✔ Shorter support response times
✔ Happier customers
✔ Higher conversion rates
✔ More repeat buyers
What's Included in Your Setup
Chatbot tailored to your products and brand
Pre-sale support flow (FAQ, recommendations, etc.)
Post-sale support (tracking, returns, etc.)
Upsell & promo logic built-in
Sync with Shopify, WooCommerce, Stripe, or email
Hosted on your website or Messenger/Instagram DM
Optional email capture and discount triggers
FAQ
Do I need to upload all my products?
No — we can use sample products or pull categories to keep it scalable.
Can it handle returns or tracking automatically?
Yes — either directly through your system or via links + logic we build in.
Will this replace my customer support team?
Not entirely — but it will reduce the number of questions they need to handle by up to 80%.